Privacy Policy

Effective Date: 11 August 2025

FBT Adventures Travels LLC ("FBT," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website www.fbtdmc.com and related services ("Services"). By using our Services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide better services to you. The types of information we collect include:

a) Personal Information

Information that identifies you personally, such as your name, email address, phone number, shipping/billing address, date of birth, and payment details that you voluntarily provide when using our Services, registering an account, booking travel, or communicating with us.

b) Derivative Data

Information automatically collected through your interaction with our website, including IP address, browser type, operating system, pages visited, access times, and referral URLs.

c) Financial Data

Details related to your payment methods (e.g., credit/debit card number, expiration date) used to complete transactions securely.

d) Other Information

Demographic data such as age, gender, nationality, travel preferences, and other data voluntarily provided to customize your travel experience.

2. How We Use Your Information

Your information helps us deliver and improve our services. We use your data to:

Process bookings, payments, and fulfill your travel arrangements.

Communicate with you regarding your bookings, confirmations, updates, or inquiries.

Customize and personalize your experience, including marketing communications and promotions (with your consent).

Improve our website, Services, and customer support.

Detect and prevent fraud or unauthorized activity.

Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following situations:

Service Providers: Trusted third parties who perform functions on our behalf, such as payment processing, IT services, marketing, and customer support.

Legal Compliance: When required by law or to protect our rights, property, or safety, or those of others.

Business Transfers: In connection with mergers, acquisitions, or asset sales involving FBT.

With Your Consent: When you have provided explicit permission to share information for marketing or other purposes. .

4. Data Security

We implement robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse. Despite our efforts, no security system is infallible. You acknowledge that transmission of information over the internet carries inherent risks.

5. International Data Transfers

FBT operates across multiple countries, including the UAE, Oman, Russia, Hong Kong, India, and the UK. Your data may be transferred, stored, and processed in any of these locations. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws such as GDPR and other local regulations.

6. Your Rights and Choices

Depending on your location, you may have rights related to your personal data, including:

Accessing, updating, or correcting your personal information.

Withdrawing consent to marketing communications.

Requesting deletion or restriction of your data where permitted by law.

Objecting to data processing or requesting data portability

To exercise these rights or update your information, please contact us at care@fbt.ae.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Children's Privacy

We do not knowingly collect personal data from children under 13 years of age. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at legal@fbtdmc.com and we will delete the information promptly.

9. Retention of Data

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We encourage you to review this page regularly. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at: Email: legal@fbtdmc.com

12. Governing Law

This Privacy Policy and any disputes arising out of it are governed by the laws of the United Arab Emirates.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.